Identified - The rendering issues with "?" objects and avatars is still ongoing. We have identified the cause and engineers are working to implement a fix. We will have more updates later this week.
If you experience an issue with objects or avatars showing as a box with "?" inside. Please send a report through your main menu and our Support Team will be in touch.
Sep 25, 2023 - 19:52 UTC
Investigating - We've spotted a rendering issue that is causing objects to appear as "?" boxes on the map. We're currently investigating the issue, and will provide an update soon. If you are experiencing this issue, please send a report through the prompt in your main menu for further assistance.
Sep 12, 2023 - 15:40 UTC
Gather Application
app.gather.town
Operational
90 days ago
99.97
% uptime
Today
Gather Spaces
app.gather.town/app
Operational
90 days ago
99.97
% uptime
Today
Mapmaker
app.gather.town/mapmaker
Operational
90 days ago
100.0
% uptime
Today
Dashboard & Reservations
app.gather.town/dashboard
Operational
90 days ago
100.0
% uptime
Today
Login
app.gather.town/signin
Operational
90 days ago
99.93
% uptime
Today
Audio & Video System
Operational
90 days ago
99.98
% uptime
Today
US East
Operational
90 days ago
99.98
% uptime
Today
US West
Operational
90 days ago
99.98
% uptime
Today
Germany
Operational
90 days ago
99.98
% uptime
Today
India
Operational
90 days ago
99.98
% uptime
Today
Singapore
Operational
90 days ago
99.98
% uptime
Today
Gather API
Operational
90 days ago
100.0
% uptime
Today
HTTP API
Operational
90 days ago
100.0
% uptime
Today
WebSocket API
Operational
90 days ago
100.0
% uptime
Today
Desktop Application (beta)
Operational
90 days ago
100.0
% uptime
Today
AWS (third party)
Amazon Web Services
Operational
AWS s3-us-east-2
Operational
DigitalOcean (third party)
Gather's main cloud provider
Operational
DigitalOcean VPC
Operational
DigitalOcean Managed Databases
Operational
DigitalOcean Load Balancers
Operational
DigitalOcean Kubernetes
Operational
DigitalOcean SGP1
Operational
DigitalOcean SFO3
Operational
DigitalOcean NYC3
Operational
DigitalOcean NYC1
Operational
DigitalOcean FRA1
Operational
DigitalOcean BLR1
Operational
DigitalOcean Global
Operational
Cloudflare (third party)
Gather's networking provider, used to connect to Gather's backend
Operational
Cloudflare Cloudflare Firewall
Operational
Cloudflare DNS Updates
Operational
Cloudflare DNS Root Servers
Operational
Cloudflare Cloudflare Authoritative DNS
Operational
Cloudflare Cloudflare Recursive DNS
Operational
Cloudflare Load Balancing and Monitoring
Operational
Cloudflare CDN/Cache
Operational
Mailgun (third party)
Gather's email provider, used for email-based login
Operational
mailgun API
Operational
mailgun Outbound Delivery
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This issue has now been fully resolved. Please refresh Gather to initiate the fix.
Sep 26, 01:28 UTC
Investigating -
Customers are currently unable to log into Gather through Google Authorization. We are investigating the issue and working to resolve it as soon as possible.
Sep 25, 20:41 UTC
Resolved -
This issue has now been fully resolved. Please refresh Gather to initiate the fix.
If you are still encountering issues with connections or black screens please submit a ticket to Gather Support at the bottom of the page here: https://support.gather.town/hc/en-us
Sep 25, 14:45 UTC
Monitoring -
We have identified the problem, pushed a fix, and are now monitoring the issues closely. Please refresh Gather.
If you still experience loading or black screen issues please submit a support ticket at the bottom of the screen here: https://support.gather.town/hc/en-us
Sep 25, 14:31 UTC
Investigating -
We've spotted an issue with space connections and black screens that has impacted many of our users. We're currently investigating the issue, and will provide an update soon.
Sep 25, 13:30 UTC
Resolved -
We've been monitoring issues with Google Calendar and they appear to have been resolved. All users should now be able to see Google Calendar events within Gather again who have their calendar connected.
Sep 21, 17:02 UTC
Monitoring -
Due to a partial outage with Google Calendar, some users may be experiencing issues accessing their Google Calendar events and Google Calendar event reminders within Gather. We are monitoring the outage and will update when they have resolved the issue.
Sep 21, 16:02 UTC