Audio and Video Issues on Linux
Monitoring - Our investigation into reported video and screen sharing issues on Linux has concluded. Pease reach out to us at support@gather.town with any continuing issues. Thank you!
Nov 08, 2022 - 21:20 UTC
Investigating - We have received reports that some Linux users are unable to use screen sharing or video chat. Our engineering team is investigating.
Nov 08, 2022 - 17:51 UTC
Uptime over the past 90 days. View historical uptime.
Gather Application ? Operational
90 days ago
99.99 % uptime
Today
Gather Spaces ? Operational
90 days ago
99.99 % uptime
Today
Mapmaker ? Operational
90 days ago
100.0 % uptime
Today
Dashboard & Reservations ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Audio & Video System Operational
90 days ago
100.0 % uptime
Today
US East Operational
90 days ago
100.0 % uptime
Today
US West Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Gather API Operational
90 days ago
100.0 % uptime
Today
HTTP API Operational
90 days ago
100.0 % uptime
Today
WebSocket API Operational
90 days ago
100.0 % uptime
Today
Desktop Application (beta) Operational
90 days ago
100.0 % uptime
Today
DigitalOcean (third party) ? Operational
DigitalOcean VPC Operational
DigitalOcean Managed Databases Operational
DigitalOcean Load Balancers Operational
DigitalOcean Kubernetes Operational
DigitalOcean SGP1 Operational
DigitalOcean SFO3 Operational
DigitalOcean NYC3 Operational
DigitalOcean NYC1 Operational
DigitalOcean FRA1 Operational
DigitalOcean BLR1 Operational
DigitalOcean Global Operational
Mailgun (third party) ? Operational
mailgun API Operational
mailgun Outbound Delivery Operational
Cloudflare (third party) ? Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare DNS Updates Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Recursive DNS Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare CDN/Cache Operational
AWS (third party) ? Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-east-2 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 5, 2022

No incidents reported today.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022
Degraded Serice in South America
Resolved - We believe there was a temporary internet-level connectivity issue between SA and our US data center, which is now resolved. All services should be back to normal.
Dec 1, 15:31 UTC
Investigating - We're seeing that upwards of 5% of people are unable to connect to Gather from South America for the last 30 minutes, and are actively investigating.
Dec 1, 15:04 UTC
Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022
Reports of Audio/Video Connection Issues
Resolved - Resolved: Today's incident has now been resolved. You should now be able to refresh your page and return to your Space as usual. If you are still experiencing issues please reach out to support@gather.town. Thank you for your support and patience!
Nov 21, 21:56 UTC
Monitoring - Monitoring: Our Engineers have deployed a fix, and we are currently monitoring the audio/video connection issues. There should no longer be any impact to users. If you are still experiencing issues please reach out to support@gather.town. Thank you for your patience!
Nov 21, 20:54 UTC
Identified - Identified: We have identified the cause of the audio and video connection issues, and are working on a fix. We will continue to provide updates as we monitor the situation. Thanks for your patience!
Nov 21, 18:56 UTC
Investigating - Investigating: We have received reports of audio and video connection issues. We're currently investigating the issue, and will provide an update soon.
Nov 21, 18:38 UTC
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