Some users are unable to access their spaces

Incident Report for Gather

Resolved

This issue has been resolved and space access has been restored. If you encountered issues with joining your space, please refresh and try again. If you are still encountering errors, please reach out to support@gather.town for further assistance.
Posted Apr 27, 2026 - 21:23 UTC

Monitoring

We're beginning to see recovery for the affected users, and are continuing to monitor.

If you encountered issues with joining your space, please refresh and try again.
Posted Apr 27, 2026 - 20:48 UTC

Update

Engineers are continuing to investigate potential causes of the incident
Posted Apr 27, 2026 - 19:21 UTC

Investigating

We understand that some spaces are unable to be accessed. The engineering team is aware and investigating the issue
Posted Apr 27, 2026 - 12:45 UTC