Gather V2 is down for some users

Incident Report for Gather

Resolved

This issue has been fully resolved. All users should have access to V2 spaces at this time.
Posted Sep 24, 2025 - 20:23 UTC

Monitoring

V2 spaces are operational again. We are continuing to monitor the fix at this time. If you run into issues loading your V2 space, please reach out to our support team: https://support.gather.town/hc/en-us/requests/new

Thank you again for your patience.
Posted Sep 24, 2025 - 19:38 UTC

Investigating

Gather V2 may not load for some users at this time. Our engineers are aware and are currently investigating. We will have updates soon. If you are experiencing issues joining your V2 space, please feel free to contact our support team: https://support.gather.town/hc/en-us/requests/new

Thank you for your patience as we work to resolve this issue.
Posted Sep 24, 2025 - 18:53 UTC