Brazil users stuck connecting in video meetings
Incident Report for Gather
Resolved
This incident is now resolved. Thank you for your patience!
Posted May 28, 2024 - 14:58 UTC
Monitoring
We have implemented a fix to help with users stuck connecting. If you’re still seeing issues, please let us know.
Posted May 27, 2024 - 16:18 UTC
Identified
Our engineers have identified and mitigated the issue temporarily by moving traffic to unaffected severs.
Posted May 27, 2024 - 15:31 UTC
Investigating
Seeing issues with users connecting to video meetings in Brazil. We've redirected traffic away from our Brazil cluster to temporarily alleviate the issue while our engineers investigate. Sorry for the disruption!
Posted May 27, 2024 - 15:08 UTC