gather sometimes freezes

Incident Report for Gather

Resolved

The issue has been resolved. Refreshing the page now will fix any freezes

Posted Feb 28, 2022 - 19:20 UTC

Identified

Update: previous solution was insufficient, new root cause identified and a fix is in progress.

Posted Feb 28, 2022 - 18:58 UTC

Monitoring

The most likely cause has been identified and a fix is being deployed now. Expecting a resolution in ~5 minutes but monitoring closely.

Posted Feb 28, 2022 - 18:50 UTC

Investigating

in some spaces, Gather freezes unexpectedly. Investigating root cause now. Refreshing should temporarily fix it, but no good workaround yet

Posted Feb 28, 2022 - 18:32 UTC

This incident affected: Gather Application (Gather Spaces).